The end of healthcare data silos.
Connect bookings directly to electronic medical records. We're designing a system where patient history is exactly where you need it — the moment they arrive.
The problem
Three places the record goes wrong
Not a technology gap — a handoff gap. Every one of these is a moment where the same information gets moved by hand.
The record is re-typed at every step
The front desk takes the details, the doctor takes them again, and the back office takes them a third time. Every retyping is a chance to get a name, a number, or a history wrong.
The file arrives after the patient
A patient is already in the room while someone is still finding their last visit. The consultation starts with a search instead of a conversation.
History lives in the wrong places
A paper folder here, a WhatsApp photo there, a scan in someone’s email. Nothing is wrong exactly, and nothing is in one place either.
The design
A frictionless flow of information.
How the Dr.incity EMR is designed to integrate with your live queue, once it's built. Written in the future tense on purpose.
Instant Profile Sync
The intent: when a patient's live queue status changes to arrived, their record is already open on the physician's screen — no lookup, no waiting.
Frictionless Charting
Designed against how a consultation actually runs, so charting takes the seconds it should rather than fighting a decade of legacy software bloat.
One Unified Record
A single architecture means patient data never has to be manually exported, emailed, or transferred between front-desk and back-office systems.
Built on the Queue
The appointment, the visit and the record are the same event. Nothing has to be reconciled afterwards, because nothing was ever two records.
Per-Clinic Isolation
The same row-level security the live queue runs on today — a clinic’s records are unreachable from another clinic’s session, in the database, not the app.
Portable by Default
A patient asking for their own history should be an export, not a request. Designed for that from the start rather than retrofitted.
Status, plainly
Where this actually stands
Everything above describes a design. This is what exists, what doesn't, and what we refuse to guess at.
- DesignedThe data model, the queue-to-record link, and the isolation rules are worked out on paper and reviewed against the live queue’s architecture.
- Not builtNo charting interface, no clinical data of any kind stored, no pilot clinic using it. Nothing on this page is running anywhere today.
- No date committedWe have not published a release quarter, and won’t until the live queue pilot is stable. The waitlist is how you hear first.
A comprehensive operations platform.
Optimise patient flow with the live queue first. Clinical records join the same secure ecosystem afterwards — in that order, because a record system built on a queue nobody trusts inherits the same problem.
Built by technologists. Designed for providers.
The same team building the live queue, working from the same clinic visits — not a second product bolted on by someone who has never watched a front desk at 10am.
FAQ
Before you sign up
Short answers, including the ones that aren't flattering.
Be the first to experience unified EMR.
Our Integrated EMR is in design, not production. Join the waitlist to be notified the moment it's ready for pilot clinics.