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Our Vision

One connected healthcare journey — not ten disconnected apps.

India has world-class doctors, hospitals, clinics, and diagnostic centres. Healthcare delivery is still fragmented. We're not building another doctor-booking app — we're building the connective layer between patients, doctors, clinics, hospitals, diagnostics, ambulance, treatment, and medical tourism.

The problem

The patient journey is disconnected

Every one of these is usually a separate search, a separate call, a separate app.

Finding a doctorFinding a hospitalChecking hospital servicesFinding a bedBooking diagnosticsManaging appointmentsArranging an ambulanceGetting medicinesCoordinating treatmentFinding the right hospital for advanced treatmentTravelling to India for medical treatment

The vision

One network, eight parts

Our long-term objective is to make the entire healthcare journey accessible through one connected platform.

Patients

One journey — discovery through recovery — instead of a different app for every step.

Doctors

A digital presence, a calendar, and a queue that already works today.

Clinics

A dashboard, a queue, and online visibility — live for the first cohort now.

Hospitals

The same network, sized up — doctor rosters, OPD workflow, service and bed visibility.

Diagnostics

Test discovery and booking, listed alongside the doctor a patient just saw.

Ambulance

Live today, per hospital — request, dispatch, and track status when minutes matter.

Treatment

Coordination from diagnosis through hospitalisation and follow-up.

Medical Tourism

A dedicated channel for international patients choosing India for care.

What Dr.incity provides

A digital foundation for every provider type

Live for doctors and clinics today. Hospitals and diagnostic centres onboard on the same tools now — the dedicated features below are the roadmap.

For Doctors

Digital profile, appointment management, calendar management, booking management, and patient interaction through the live queue.

Live today

For Clinics

Clinic dashboard, appointment and queue management, patient management, digital workflow, and online visibility.

Live today

For Hospitals

Hospital dashboard, doctor and appointment management, and OPD queue workflow onboard today via the same clinic tools. Bed requests and ambulance dispatch are live too (Tier 1 — one hospital's own inventory and fleet); dedicated hospital service discovery is not built yet.

Onboarding openBed & ambulance booking — live

For Diagnostic Centres

Digital listing and patient acquisition onboard today via the same clinic tools. Dedicated test discovery and booking management are not built yet.

Onboarding openDedicated tools — vision

From zero to hundred

The complete healthcare journey we're building toward

  1. 1Discovers a healthcare need
  2. 2Finds the right doctor or hospital
  3. 3Books a consultation
  4. 4Gets diagnostics
  5. 5Finds the right treatment
  6. 6Arranges ambulance or transport
  7. 7Gets medicines
  8. 8Receives hospital treatment
  9. 9Coordinates follow-up care
  10. 10For international patients — travel and medical tourism coordination

Our provider strategy

Partners of the network, not just customers

We reduce the upfront technology barrier for participating hospitals, clinics, and diagnostic centres — adoption first, scale second.

Digital presence & patient discovery
Appointment and queue management
A real operational dashboard
Patient management tools
Connection to the Dr.incity patient network

The provider gets technology. The patient gets convenience. Dr.incity builds the network.

Why the market is ready

India's digital health infrastructure is being built right now

The Ayushman Bharat Digital Mission (ABDM) is creating shared digital health infrastructure across hospitals, clinics, diagnostic labs, and pharmacies, with the Unified Health Interface (UHI) supporting interoperable digital services on top of it. Independent market research estimates India's hospital market at roughly US$99 billion in 2023, projected to nearly double by 2032 — one of the largest national healthcare markets in the world.

Questions

What's real, what's next

No. Live queue management and booking are real and running with pilot clinics. Hospitals and diagnostic centres, ambulance discovery, e-pharma, and medical tourism are the vision this page describes — each has its own honest "what's built, what isn't" page linked above.

India first. Global next.

Live queue and booking are built and running today. Everything else on this page is what we're building toward — and where we're looking for partners and investors to build it with us.